Refund policy

Return & Exchange Policy

Calvary Design Prints | Westside of Heaven

We want you to feel confident shopping with us. If something isn't quite right, we're here to help.

30-Day Returns

We accept eligible returns requested within 30 days of delivery.

To qualify for a return:

Items must be unworn, unwashed, unused, and in their original condition.
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Returns must be approved before merchandise is shipped back.

Once your return is received and inspected, we'll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method.

Size Exchanges

We offer one complimentary size exchange per eligible order, subject to availability.

Here's how shipping works:

You pay the postage to return your original item.
Calvary Design Prints pays to ship the replacement size to you within the United States.
The original item must be unworn, unwashed, and in its original condition.
Size exchanges must be requested within 30 days of delivery.
Additional exchanges may require shipping charges.

If your requested size is unavailable, we'll discuss available alternatives or return options with you.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, misprinted, or incorrect item, please contact us with your order number and photos showing the issue.

If we confirm an error or defect, we'll arrange an appropriate replacement or refund at no additional cost to you.

Custom and Personalized Orders

Because custom and personalized products are made specifically for you, they are not eligible for change-of-mind returns or size exchanges.

If a custom order arrives damaged, defective, or incorrect, please contact us so we can resolve the issue.

Non-Returnable Items

The following items are generally not eligible for change-of-mind returns:

Personalized or custom-made products
Items that have been worn, washed, or altered
Gift cards
Items explicitly marked final sale before purchase

These exclusions do not limit applicable rights concerning defective, damaged, or incorrectly supplied products.

How to Start a Return or Exchange

Email support@calvarydesignprints.com with:

Your order number
The item you wish to return or exchange
The reason for your request
Your requested replacement size, if applicable

Please wait for return instructions before shipping your item.

Refund Processing

Once an eligible return has been received and inspected, approved refunds will be processed to the original payment method.

The time required for the refund to appear in your account depends on your payment provider.

Item added to your cart